Privacy Policy
At Mercedes Cleaning Professionals, trust is part of the service.
When a client gives us their details, lets us into their home, workplace or property, or shares information about a cleaning job, that information must be handled with care.
Information we collect
We only collect information we reasonably need to respond to enquiries, provide quotes, confirm bookings, deliver cleaning services, manage payments, keep business records and communicate with clients.
Sell, rent or trade personal information.
Share information only where necessary to operate the business, complete the service, manage bookings, process payments, support communication, meet insurance or legal requirements, or respond to a lawful request.
Workers, contractors or service providers who receive client information are expected to use it only for the purpose it was provided.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure or interference. We keep personal information only for as long as it is reasonably needed for service, business, legal, insurance or record-keeping purposes.
Clients may contact us to request access to their personal information, ask for corrections, or raise a privacy concern.
Mercedes Cleaning Professionals treats privacy the same way we treat property access: with care, discipline and respect. This policy may be reviewed and updated as our business, services or legal obligations change.